Terms & Conditions — djbet

Welcome to djbet, Bangladesh's trusted online gaming and sports betting destination. These Terms & Conditions govern your use of the djbet platform, including all games, betting markets, promotions, payment services, and customer support channels. By registering an account or placing any wager on djbet, you confirm that you have read, understood, and agreed to every provision contained in this document.

These Terms constitute the entire legal agreement between you and djbet. If any part of these Terms conflicts with any prior communication or promotional material, these Terms shall prevail. djbet reserves the right to update, revise, or supplement these Terms at any time. Your continued use of the platform after any update constitutes your acceptance of the revised Terms.

1. General Terms

These Terms & Conditions apply to all users who access the djbet website, mobile application, or any associated service. By using the platform you acknowledge that you are participating in real-money gaming activities and that you accept all associated financial risks. djbet is an entertainment platform and makes no guarantee of financial returns.

These Terms are written in English. In the event of any translation discrepancy, the English version shall be the authoritative reference. djbet reserves the right to void any transaction or account activity that it reasonably believes violates these Terms, applicable laws, or the spirit of fair play.

2. Eligibility Requirements

Access to the djbet platform is strictly restricted. To register and use the platform you must meet all of the following criteria simultaneously:

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or wagering on djbet.
• You must provide accurate, complete, and current personal information during registration. False or misleading information is a breach of these Terms.
• You must not be a current employee, contractor, partner, or immediate family member of a djbet employee or business partner.
• You must hold only one registered account. Duplicate accounts will be suspended and all associated funds may be forfeited.

djbet may require documentary proof to verify your eligibility at any point. Failure to provide satisfactory documentation within a reasonable time may result in temporary suspension of your account and any pending transactions.

3. Account Registration & Security

Each player may hold a maximum of one djbet account. Registration requires a valid email address, a secure password, and accurate personal details. djbet uses industry-standard encryption to protect your credentials during transmission and storage.

Account Responsibility

You are solely responsible for maintaining the confidentiality of your username and password. All activities conducted through your account — whether authorised by you or not — are your responsibility. You must notify djbet support immediately if you suspect unauthorised access.

• Do not share your login credentials with any third party.
• Use a strong, unique password and change it regularly for maximum security.
• Enable any two-factor authentication options offered by djbet when available.

Account Verification (KYC)

djbet is committed to preventing fraud, money laundering, and underage gambling. As part of our Know Your Customer (KYC) process, we may require you to submit a government-issued photo ID (such as a national ID card or passport), proof of address (such as a utility bill or bank statement), and proof of payment method ownership. Accounts that fail to complete KYC verification may have withdrawals restricted until verification is successfully completed.

4. Deposits & Withdrawals

djbet supports multiple payment methods tailored for Bangladeshi players. All monetary amounts are processed in Bangladesh Taka (BDT). The following rules apply to all financial transactions on the platform:

Deposit Rules

Deposits must be made from payment accounts registered in your own name. Third-party deposits are not permitted. Accepted payment methods include:

• Mobile banking: bKash, Nagad, Rocket, Upay — processed instantly with no transaction fee charged by djbet.
• Card payments: Visa and Mastercard — subject to standard card network processing times.
• Minimum deposit amount is ৳200. Maximum single deposit limits apply and are displayed at checkout.

Withdrawal Rules

Withdrawals are processed back to the same payment method used for the corresponding deposit. djbet aims to process approved withdrawal requests within 24-48 hours. The following conditions apply:

• Minimum withdrawal amount is ৳500. Requests below this threshold will not be processed.
• Full KYC verification must be completed before any withdrawal can be approved.
• djbet reserves the right to delay or decline a withdrawal request if it suspects fraudulent activity or if the account is under review.

5. Bonuses & Promotions

djbet offers a range of promotional incentives including welcome bonuses, reload bonuses, free spins, cashback, and seasonal offers tied to events such as Eid, Pohela Boishakh, the Bangladesh Premier League (BPL), and IPL season. All bonus offers are subject to the following general conditions:

• All bonuses are subject to a wagering requirement (rollover) that must be met before winnings derived from bonus funds can be withdrawn. The specific rollover multiplier is stated on each individual promotion page.
• Bonuses are non-transferable and may not be exchanged for cash unless the applicable wagering requirement has been satisfied in full.
• djbet reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, provided that any bonus already credited to an account and legitimately earned remains unaffected.
• Bonus abuse — including the creation of multiple accounts to claim the same offer — will result in immediate account suspension and forfeiture of all related funds.

Promotional offers may be targeted at specific player segments or regions. djbet is not obligated to extend any offer to all users. Time-sensitive promotions expire at 23:59 Bangladesh Standard Time (BST, UTC+6) on the stated end date unless otherwise specified.

6. Fair Play & Prohibited Conduct

djbet is committed to providing a fair and enjoyable environment for all players. The following activities are strictly prohibited and may result in immediate account closure, forfeiture of funds, and reporting to relevant authorities:

• Colluding with other players, the use of bots, automated scripts, or any software designed to gain an unfair advantage.
• Exploiting software bugs, glitches, or technical errors in any game or platform feature.
• Money laundering, fraudulent chargebacks, use of stolen payment credentials, or any other financial crime.
• Providing false identity documents or misrepresenting personal information during registration or KYC.
• Harassing, threatening, or abusing other players or djbet staff through any communication channel.

djbet's decisions regarding prohibited conduct are final. Where prohibited conduct is detected, djbet will take all reasonable steps to recover any losses or damages caused, including legal action where appropriate.

7. Intellectual Property

All content on the djbet platform — including but not limited to logos, graphics, text, software, game interfaces, promotional materials, and the overall design — is the exclusive property of djbet or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

You must not copy, reproduce, distribute, modify, display, or create derivative works from any djbet content without prior written consent. Unauthorised use of djbet intellectual property may result in civil or criminal liability.

8. Privacy & Data Protection

djbet collects and processes personal data in accordance with its Privacy Policy. By using the platform you consent to the collection, storage, and processing of your personal information as described therein. djbet implements SSL encryption, secure data storage, and access controls to safeguard your information against unauthorised access or disclosure.

djbet will not sell, rent, or share your personal data with unaffiliated third parties for their own marketing purposes without your explicit consent. Data may be shared with payment processors, fraud-prevention services, and regulatory bodies as required by applicable law. For full details, please review our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by applicable law, djbet shall not be liable for any of the following:

• Any direct, indirect, incidental, special, or consequential losses arising from your use of or inability to use the djbet platform, including loss of winnings.
• Service interruptions caused by maintenance, technical faults, third-party infrastructure failures, or force majeure events such as natural disasters, government actions, or cyberattacks.
• Losses resulting from your failure to comply with these Terms, including losses from accounts suspended due to breach.

Nothing in these Terms limits djbet's liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable law. djbet's total liability to you for any claim shall in no event exceed the total amount deposited by you in the twelve months preceding the claim.

10. Amendments to These Terms

djbet may amend, update, or replace these Terms & Conditions at any time. Where changes are material, djbet will provide reasonable notice via email or an in-platform notification. The revised Terms will display an updated effective date at the top of this page.

Your continued use of the djbet platform after any amendment constitutes your acceptance of the updated Terms. If you do not agree with a material amendment, you must cease using the platform and contact support to close your account.

11. Responsible Gaming

djbet is committed to promoting responsible gaming practices. We provide tools to help you stay in control of your gaming activity, including:

• Deposit limits: set daily, weekly, or monthly caps on the amount you deposit into your djbet account.
• Time-out: temporarily suspend your account for a defined cooling-off period ranging from 24 hours to 6 weeks.
• Self-exclusion: permanently close your account and block all marketing communications if you feel gambling has become a problem.

If you believe your gambling is causing harm to yourself or others, please contact our support team immediately at [email protected]. Gaming on djbet is strictly for adults aged 21 and above. We encourage all players to set personal limits and to view gaming as entertainment only, never as a source of income.

12. Governing Law & Disputes

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with your use of the djbet platform shall first be submitted to djbet's customer support team for resolution. djbet aims to resolve all complaints within 14 business days of receipt.

If a dispute cannot be resolved through our internal complaints process, you may seek recourse through any alternative dispute resolution mechanism available under applicable law. djbet makes no warranty that its services are legal in every jurisdiction and accepts no liability for use of the platform in regions where online gaming is restricted.

13. Contact Us

If you have any questions, concerns, or requests related to these Terms & Conditions, our support team is available 24/7 to assist you. We are committed to responding to all enquiries promptly and professionally.

Email us at: [email protected]